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Support Services

With prompt updates, fast reliable website hosting and a choice of email services we are here to support you with your website and associated services.

 


 

Email services

70% of our customers now access their emails on their smart phones and are connected 24/7.

 

How do you use your email?

 

If you are using multiple devices, such as your PC and smart phone then our hosted exchange email service is for you:

 

  • Fully synchronised email, calendars & contacts - across all of your devices
  • Collaborative working - enable colleagues to access your mail
  • Prices from £72 a year per mailbox

If you don’t need that level of synchronisation then our standard email service is for you. This is ideal if you mainly access your email on one computer:

 

  • Send and receive email
  • Prices from £10 a year per mailbox

 


 

Website hosting

Your website can only ever be as good as the network it is hosted on. Designed for 100% up time, our dedicated Linux server is run by UKfast Ltd, title holders of the ISPA’s Best Hosting Provider award. They provide us with a fast, reliable service on what is arguably the most sophisticated UK based data network.

 

Our website hosting is 100% carbon neutral.

 

Brochure website hosting

With 100MB storage space* this fully managed service costs £85/year

Database driven websites

A website with a content management system or ecommerce facility will require a database. Our database hosting solution includes 500MB of storage space* and costs £140/year

 

* Additional storage available

 


 

Domain names

When we register a domain name on your behalf we

 

  • register it in your name
  • keep it renewed
  • configure the settings as required

 

Domain name management costs from £20/year

You are welcome to register your own domain names and we’ll guide you through the configuration.

 

 


 

Support & website updates

The quality of support we provide after your website has gone live is unrivalled by our competitors. One of the many advantages of employing a long established website designer, such as ourselves to build your website is that we have the resources and expertise to provide support for all of our clients.

 

Any requests for website updates and support questions are responded to promptly. We charge according to the time taken with many updates taking just ten minutes, we collate our time and invoice at the end of the month.